Allergies & Allergic Reactions
Who to see: GP
Advice: Please either
go online or
contact your surgery by phone and make an appointment to see your GP.
Asthma/Shortness of Breath
Who to see: GP
Advice: Please either
go online or
contact your surgery by phone and make an appointment to see your GP.
Bites (minor)
Who to see: Pharmacist or receptionist
Advice: speak to your
local pharmacist who will advise you on effective treatments.
Bites (severe)
Who to see: Receptionist
Advice: The receptionist will seek advice from a GP to determine the appropriate course of action.
Blood Pressure Monitoring
Who to see: Kiosk in the waiting room
Advice: You can check your blood pressure using the kiosk in the waiting room. The results will be recorded on your records where your GP can view them.
Blue Badge Forms
Who to see: Hertfordshire Council
Advice: For more information and to download a form or apply online, visit
their website...
Burns (minor)
Who to see: Nurse
Advice: Please
contact your surgery and make an appointment to see a Practice Nurse.
Burns (severe)
Who to see: A&E
Advice: Go to your nearest accident & Emergency department.
Cervical Smears
Who to see: Nurse
Advice: When you are due for a cervical smear, you will receive a letter inviting you to make an appointment.
Chest Pain
Who to see: Receptionist
Advice: The Reception will seek advice from a GP immediately. In an emergency they may advise you to call 999.
Children's Immunisations
Who to see: Nurse
Advice: Please
contact your surgery and make an appointment to see a Practice Nurse.
Cold & Flu Symptoms
Who to see: Pharmacist
Advice: Speak to your local pharmacist who will advise you on effective treatments to relieve your symptoms.
Cough or Sore Throat
Who to see: Pharmacist
Advice: Speak to your local pharmacist who will advise you on effective treatments to relieve your symptoms.
Cuts & Injuries (minor)
Who to see: Nurse
Advice: Please
contact your surgery and make an appointment to see a Practice Nurse.
Cuts & Injuries (severe)
Who to see: A&E
Advice: Go to your nearest Accident and Emergency department.
Dental Problems
Who to see: Dentist
Advice: To find an NHS dentist please visit
the NHS website...
Diarrhoea & Vomiting
Who to see: Receptionist
Advice: The receptionist will seek advice from a GP to determine the appropriate course of action.
Ear Syringing
Who to see: Health Care Assistant
Advice: Please
contact your surgery and make an appointment to see a Health Care Assistant.
Eye Problems
Who to see: Optician or Receptionist
Advice: For regular eye checks and difficulties with vision, see an optician. For other eye problems speak to a receptionist who will seek advice from a GP.
Forms, Reports & Medicals
Who to see: Receptionist
Advice: The receptionist will advise you how to proceed. Note that there will be a charge for these services - see our Charges for Non-NHS Services section for details.
Head Lice
Who to see: Pharmacist
Advice: Speak to your local pharmacist who will advise you on effective treatments to relieve your symptoms.
Rash (children)
Who to see: Receptionist
Advice: The receptionist will seek advice from a GP to determine the appropriate course of action.
Removal of Stitches
Who to see: Nurse
Advice: Please
contact your surgery and make an appointment to see a Practice Nurse.
Sick Certificates
Who to see: Receptionist or GP
Advice: For sickness of less than one week, you can pick up an SC2 self-certification form from reception. Otherwise you should
make an appointment to see your GP. For more information see our Sick Certificates section.
Urine Infection
Who to see: Receptionist
Advice: The receptionist will seek advice from a GP to determine the appropriate course of action.
