Monthly Archives: March 2020

COVID-19 – ‘Rescue Pack’ advice for patients with respiratory conditions

We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).

Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to 111.nhs.uk/covid-19 before doing anything else.

Please read this helpful information from the British Lung Foundation: www.blf.org.uk/coronavirus/people-living-with-lung-condition

You will note that there is no recommendation to have a rescue pack, there is no evidence for this and indeed there are concerns steroid will reduce your immunity to fight off this virus.

Important Changes to our Appointment System

Protecting You and the Community

As a temporary measure to minimise risk of coronavirus infection, we are taking a number of precautions:

  • All prebooked and urgent appointments shall be triaged by the Doctor by telephone only. The Doctor will discuss by phone how to help you and, if necessary, can arrange a face-to-face appointment
  • For the time being, there will be no online or face-to-face appointments to book directly. Please contact your registered surgery to arrange a telephone consultation
  • Please do not come to the Surgery for any reason if you have a cough, cold or temperature, or have travelled to an at-risk country in the past 14 days. Please speak to us first.
  • Prescription requests can still be made online, via your Pharmacist or post through the letterbox at our surgery doors
  • Advice, information and a self-assessment for coronavirus are available on NHS111 online via www.111.nhs.uk/covid-19

Routine face to face appointments cancelled

Please be aware that from Monday,  March 16, 2020, all routine face to face appointments have had to be cancelled in line with Public Health guidance regarding the coronavirus situation.

Please do not come to the surgery unless this is by prior arrangement as you will not be able to access our building to book an appointment or to collect your prescription.

You can request your medication online via the website or using Patient Access, all prescriptions will be sent electronically to a pharmacy of your choice, please make you sure you state your preferred pharmacy on your request as you will not be able to collect this in person from the surgery.

This is to reduce the infection risk to our patients and staff.

If you need to call your registered surgery you will be offered a triage telephone appointment where needed, or given other appropriate advice and guidance.

We would recommend you make use of our website where you can find links to further information.

Coronavirus information from NHS111 online