How to Book an Appointment

Booking Online

You can book a GP appointment online through the Patient Access service.  To use this service, you will need to register for a Patient Access account. You will need to contact your registered surgery to register.

If you already have a Patient Access account, you can sign in at the following link:

Sign in to Patient Access

Enter your User ID and the Password you chose when registering, and then click “Sign In”.

Please note that appointments with nurses and HCAs cannot be booked online and must be booked by telephone or in person.

Booking by Telephone

You can book an appointment with anyone by telephoning your usual surgery:

  • Red House Surgery – 01923 855606
  • Park Street Surgery – 01727 876076
  • Gateways Surgery – 01923 857146

Please note that at busy times we receive a huge volume of calls and may not be able to answer your call straight away.  If you are having trouble getting through, we recommend booking your appointment online, if this is possible.

Booking in Person

You can also book an appointment with anyone at the surgery reception.

SMS Text Message Reminder Service

If we have your mobile phone number in our records we will send you a text message reminder of your appointment 24 hours beforehand.  If you wish to opt out of this service please let us know.


Who do I see

For information on how best to be seen at the Surgery, select the service or condition you require: