You can book a GP appointment online through the Patient Access service. To use this service, you will need to register for a Patient Access account. You can do this online by following the step-by-step instructions at the following link:
If you already have a Patient Access account, you can sign in at the following link:
In the yellow box on the right, enter your User ID and the Password you chose when registering, and then click “Sign In”.
Please note that appointments with nurses and HCAs cannot be booked online and must be booked by telephone or in person.
Booking by Telephone
You can book an appointment with anyone by telephoning your usual surgery:
- Red House Surgery – 01923 855606
- Park Street Surgery – 01727 876076
- Gateways Surgery – 01923 857146
Please note that at busy times we receive a huge volume of calls and may not be able to answer your call straight away. If you are having trouble getting through, we recommend booking your appointment online, if this is possible.
Booking in Person
You can also book an appointment with anyone at the surgery reception.
SMS Text Message Reminder Service
To help you remember your appointments we offer an SMS text message reminder service. If we have your mobile phone number in our records we will send you a text message reminder of your appointment 24 hours beforehand. If you wish to opt out of this service please let us know.